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Innovation Leader, in Lead for the technology of the AI innovation lab in IKEA Supply Data & Technology

Pratteln, Switzerland - Razišči lokacijo IT in digitalne rešitve Polni delovni čas

Opis delovnega mesta

Company description

You see things a little differently. So do we! At IKEA, we believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

IKEA is on a constant journey to create a better everyday life for the many people by continuously reinvent ourselves as we continue to grow and develop to meet and exceed our customers’ needs. We will transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better home furnishing company in the future. A journey that needs passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and join us.

Inter IKEA Group brings together three areas: Retail Concept, Range and Supply. Together we work constantly to improve the IKEA home furnishing offer and make it more accessible for the many people. You will be part of IKEA Supply and the Supply Chain Development organisation. IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.

Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally. At IKEA we have a vibrant culture where ideas are heard, where there is opportunity to learn new skills and where the goal always is "to create a better everyday life for the many people". We give down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles. We offer this position in a fast paced, truly global environment with an endless supply of challenges and development opportunities.

Job description

You will be the technology lead for the AI innovation lab. The key responsibilities will be:

  • Team Leadership:
    • Hold together projects with teams from across the organization as technical project lead.
    • Lead, mentor, and manage a team of data scientists, analysts, and researchers.
    • Ensure consistency by supporting the use of relevant development techniques, digital frameworks, and best practices.
    • Commitment to IKEA key values: Togetherness, Renew and Improve, Cost-Consciousness
    • Collaborate with data scientists, data engineers, architects, analysts, peers, and other relevant roles across IKEA as well as in your team.
  • AI Lab operations
    • Lead the technical advance of the AI lab.
    • Lead the implementation of innovation prototype projects as technical lead for AI.
    • Design, develop, and deploy AI-driven solutions (prototype/pilot stage) that address complex business challenges.
    • Ensure that the insights and conclusions from AI innovation projects are repeatable, reusable and that learnings are captured.
    • Collaborate with cross-functional teams to integrate AI components into IKEA eco-system.
    • Work with business and IT stakeholders to assess their needs, both functional and nonfunctional / architectural to design and implement AI solutions on innovative new AI technologies.
    • Collaborate closely with the AI lab lead, the data science leads of the IKEA entities and the innovation leaders.
  • AI Innovation technology domain
    • Develop the AI research roadmap for the lab.
    • Collaborate with senior leadership to define the data strategy and analytics roadmap for the organization.
    • Be up to date on developments in the AI space, eager to test new technologies and to assess their possible use for IKEA.
    • Have a deep architectural understanding of AI to be able to shape a roadmap based on business needs and future developments with technology selection, deployment options.

In this role you will initially report to the Digital manager in the Data & Technology organization in IKEA Supply.

Are you looking for the challenge of your life? Come on board!  You can find more information about our digital journey at Technology and Digital Career Hub at IKEA


    We are building a lab for prototyping the next generations of Artificial Intelligence for IKEA. We are looking for a person with passion to push the boundaries with new technologies and lead AI as innovation technology domain in the lab.

    We believe you have multiple years of experience in AI and surrounding technology domain as well as working together with business and IT teams and planning and running projects and programs.

    Your key capabilities are:

    • Technical leadership in AI.
    • In-depth understanding of AI, machine learning, deep learning, relevant programming languages, frameworks, and related technologies.
    • Architectural understanding of AI frameworks and AI deployments in the major cloud providers (focus: Azure).
    • Proficiency in data analysis, machine learning, data preprocessing, feature engineering, and model evaluation, etc.
    • Experience in IT architecture basics, deployment patterns for AI, edge computing.
    • Business and solution architecture acumen, to be able to translate business requirements into a solid AI roadmap.
    • Strong problem-solving and critical-thinking abilities.
    • Effective communication and presentation skills.
    • Project management and organizational skills.
    • Programming skills in languages such as Python and others. 
    • Proficiency with an appropriate set of languages, technologies, and cloud environments, data modelling techniques and concepts as well as distributed technologies and graph databases.
    • Experience from modern development techniques such as Agile and DevOps.

    You should be eager to take initiatives and driven to achieve results with people spread virtually across Europe, delivering innovation based on AI, which will matter for IKEA in the future. You should bring a growth mind-set: very curious to explore, fascinated by AI and its development, eager to learn and finding better ways, as well as energized by sharing.

    You are driven by the idea of solving business problems and creating the right technology selection, project, etc. to solve it. You are inspired by possibilities and opportunities digital and information technology bring to enable, transform, and break new ground while committed to the users and customers with energy to champion their needs.

    The IKEA culture and values are crucial for our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website or just watch this video:

    In our IKEA journey, we need passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things.

    More Information

    Questions & Support? Let’s connect.

    If you have any questions about the role, please reach out to Sebastian Welter, Innovation Leader in IKEA Supply Data & Technology,

    This position is located in one of our IKEA Supply locations in Älmhult /Malmö, Sweden or Warsaw, Poland or Pratteln, Switzerland or Dortmund, Germany.

    Please also note that we do only handle applications in English and no applications coming in by email. 

    We look forward to receiving your application at the latest September 24th 2023. Together with your application pls share your answer on the 2 following questions:

    • What are the top trends you see in AI, where you would start to focus on?
    • How would you have a chatbot build today? What approach / technology / architecture would you choose and why? What would be your top 3 questions for business?

    You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Leader Dan Gustafsson at

    We are looking for two roles – a lab lead and a technical lead. Both roles will work very closely together. This role is the technical lead.