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Product Owner – Fulfilment

Amsterdam, Provincie Noord-Holland - Razišči lokacijo IT in digitalne rešitve Polni delovni čas

Opis delovnega mesta


We believe you are passionate about being at the leading edge of technology, innovation and customer-centric product development in e-commerce fulfilment space. We believe you appreciate strategic thinking and turning software engineering trends into practice. You are motivated by working in an agile environment and being open to change. You keep learning and are hungry to create the future. Moreover, you get energized by being a true leader and working both independently and across functions in a truly collaborative way. Of course, you share and live the IKEA culture and values.

To be successful we believe you have proven experience as a Product Manager/Owner or Lead Product Manager/Owner roles. In this role you have a minimum of 3 years’ leadership experience in best-practice digital product development. You have demonstrable experience in working in an Agile or DevOps working set-up, proven analytical skills and experience making decisions based on hard and soft data. We believe you have strong communication skills with business and technical stakeholders and also strong team working and collaboration skills. Furthermore, you should have strong business acumen and strategic/commercial mind-set and we also see that you have knowledge and experience working with various technology platforms. As a person you enjoy working at a high pace with a large number of international stakeholders, taking key decisions as a true leader that will delight our users and result in an outstanding impact for IKEA.

You have knowledge in following areas:

• Extensive knowledge in e-commerce, specifically in order fulfilment, Logistics (delivery & services) space. Knowledge of Transportation Management system is also a plus.
• Knowledge of the technology landscape in eCommerce, retail and supply chain
• Extensive experience with agile development practices, particularly owning and running specific agile events such as backlog refinement and sprint reviews
• Extensive experience in developing/writing user stories
• Being comfortable leading, directing, and empowering team members without formal management authority in a complex environment
• Bring in a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• A Proven track record of having effectively created and owned product vision, product strategy and roadmaps


On a day to day basis you will be creating a world class shopping experience for millions of our customers by focusing on expanding delivery & services choices that are convenient, speedy, sustainable and affordable, all the while keeping IKEA’s fulfilment costs low. You will define the vision, strategy & roadmap for digital products within order fulfilment domain. By working with a dedicated team of engineers, designers & specialists you will provide a convenient and delightful fulfilment experience for our customers. By testing and explorations, you will constantly identify opportunities to grow and deliver value to our customers & IKEA.
As Product Owner you will also coach & mentor the other product owners/team members within the same product domain.

As a Product Owner with IKEA’s Fulfilment space you will:
• Develop end to end global product vision and strategy in collaboration with key stakeholders for products within e-commerce fulfilment space
• Deliver business outcomes (growth & cost savings) by experimenting and continuous development fulfilment products by making trade-off decisions as needed.
• Actively manage the product backlog including clearly expressing product backlog items with metrics and prioritizing based on business goals and optimization of work in the agile teams.
• Be a subject matter expert for product teams, providing insight, context and additional information as needed to help understanding of what is required.
• Engaging with chapter leads regarding resources and functional expertise required in the agile team.
In this role you will report to a Product Manager within our Fulfilment domain. This role is located in Amsterdam


At IKEA we believe in people and that we are always better together. Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment.

Within Fulfilment product space, we develop products that will provide our customers with the choices in delivery and services, at the speed and cost they need and at a competitive price while providing the level of order visibility they require.

We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.


If you have questions regarding the recruitment process or other practicalities, please get in touch with recruiter Catharina Platoff at

We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible but no later than August 15th.

As you might know, in Sweden it’s common to take a few weeks of holiday during July, most people take over multiple weeks in a row; at IKEA we are no different. We believe in a healthy work-life balance and encourage our co-workers to take time to relax, recharge, and unwind. Because of this great benefit we might take a bit longer to get back to you, we will return in early August and you should hear from us soon as possible. We look forward to learning more about you!